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Terms and Conditions

Effective Date: 

Welcome to our website the Suryadevara. By accessing or using our website thesuryadevara.com, you agree to be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website.

1. General Terms

  • These Terms and Conditions govern your use of our website, products, and services.

  • We reserve the right to modify or update these terms at any time. Any changes will be posted on this page with an updated effective date.

2. Products and Services

  • All artworks and products offered on our website are subject to availability.

  • We reserve the right to modify or discontinue any product or service at our discretion.

  • Prices for products and shipping are subject to change without notice.

  • We make every effort to ensure that product descriptions, prices, and images are accurate. However, we cannot guarantee that all information is error-free.

3. Account Registration and Security

  • To make a purchase, you may be required to create an account on our website.

  • You agree to provide accurate, complete, and up-to-date information when registering.

  • You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities under your account.

4. Order Process

  • When you place an order on our website, you are making an offer to purchase the selected items. We reserve the right to accept or decline your order.

  • Orders are processed upon receipt of payment, and you will receive a confirmation email once your order is successfully placed.

  • In the event of an error in pricing, shipping, or product availability, we will notify you before proceeding with the order.

5. Payment and Billing

  • Payment is accepted via Credit cards, Debit cards, UPI which are part of Razorpay Gateway.

  • You agree to provide accurate billing information and ensure that all payments are authorized.

  • If your payment is declined or any issues arise with your payment method, we reserve the right to cancel or hold your order.

6. Shipping and Delivery

  • We offer shipping in India currently and plan to expand internationally. Shipping fees are calculated at checkout and vary based on location and the weight of the items.

  • Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by the carrier or any circumstances beyond our control.

  • Please ensure that the shipping address is correct. We are not liable for any issues arising from incorrect addresses.

7. Returns and Refunds

  • We do not accept returns and exchanges.

  • Custom artwork or personalized items are non-returnable unless damaged during transit.

  • If an item is damaged or defective, please contact us within 5 days for a replacement or refund.

8. Copyright and Intellectual Property

  • All artwork, images, logos, designs, and content on our website are protected by copyright and other intellectual property laws.

  • You may not use any of our content for commercial purposes without our written permission.

9. User-Generated Content

  • If you submit any reviews, comments, or other content on our website, you grant us the right to use, modify, and publish your content in any form.

  • You agree not to submit content that is unlawful, defamatory, or violates the rights of others.

10. Privacy and Data Protection

  • We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.

11. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

  • Our liability is limited to the amount paid by you for the specific product or service related to the claim.

12. Governing Law and Dispute Resolution

  • These Terms and Conditions are governed by the laws of India.

  • Any disputes will be resolved through binding arbitration or in the courts of India.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

the Suryadevara

infor@thesuryadevara.com

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